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FAQ's

How do I order through the B.A.G. Store?

1.    To add an item to your shopping cart, enter the quantity then click the Add to Cart button.
2.    When you're finished shopping, click the Proceed to Checkout.
3.    Next, enter shipping information (location where the order will be shipped). Click the Proceed to Shipping Calculation button.
4.    Next, click the Proceed to Payment Information button.
5.    Enter Billing and Credit Card information. Click the Check out button.
6.    The B.A.G. Store will send you an order confirmation via e-mail.

You will receive a confirming E-Mail shortly after placing your order. Please print it and refer to the invoice number for any inquiries. A Tracking Number will be sent to you via E-Mail after your product has shipped.


Is there a limit to the quantity I can purchase?

Yes. The B.A.G. Store is set up for purchases of more than 200 but limits are set for each individual product, with most orders shipped out the next business day. If you would like to order larger quantities, please call 888-787-0033 and we will process your larger order.


Can I purchase multiple products in one order?

Yes. After you add an item to the Shopping Cart you can continue shopping by clicking on the Continue Shopping button.
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. However, some multiple product orders may ship out separately. 
You will only be charged for products contained in a given shipment, plus any applicable shipping charges.


Can I return products that I dont want or use?

You may return new, unused items sold and fulfilled by the B.A.G. Store within 30 days of delivery for a full refund only if they are defective. We will pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Please call our Customer Service number at 888-787-0033 to talk to a representative who can assist and guide you through the process.

 
Refunds will only be issued after we received and inspected the product.


How do I cancel an order?

Once your order has been authorized and shipped, it is considered final. To cancel an order that has not been shipped, please call us immediately at 888-787-0033.


Can I ship to Canada, Mexico, Alaska or Hawaii?

Yes, we do ship to Alaska and Hawaii, however, if you need to ship internationally, please call 888-787-0033 to make special arrangements for your shipment.


Can I ship to a P.O. Box?

No. The B.A.G. Store does not ship to P.O. Boxes.


Is Customer Support available?

B.A.G. Store Customer Support is available 8:00 5:00 CST, Monday through Friday, excluding holidays. Our toll free number is 888-787-0033. Customer Support is also available via email through the www.bagcorpstore.com contact page.